Smith Elite Lifetime Warranty
Smith Optics built its reputation on quality, performance product and
they stand behind it. If you experience a manufacturing defect in
materials or workmanship Smith Optics warrants your sunglasses, goggles
and helmets for the lifetime of the product, and they will repair or
replace the product at no charge. Smith Optics has sole discretion to
determine manufacturer's defects. Apparel and accessories including
hats and bags are not covered under the lifetime warranty policy. Smith
Optics will only authorize the warranty claim if the product was
purchased from an authorized dealer.
(Sunglass
Garage is, of course, an authorized dealer of Smith Elite Products!)
To make a claim, please do NOT return your Smith product to Sunglass
Garage. Sunglass Garage is not authorized to provide service under this
warranty. Instead, print and send Smith Optics the complete Lifetime
Warranty Claim Form
(click
to view and print). Include this form with your Smith product along
with your contact information.
Repair / Replacement Policy:
For a fee Smith Optics (at their discretion) will repair or replace
lenses, frames and other parts as needed and available. For more
information contact Smith Warranty and Repair at (800) 635-4401 or
warranty@smithoptics.com.
All fees for repair or replacement depend on the model and damage to
the product.
- We encourage you to send your Smith product by a traceable method
(such as Fed Ex or UPS), as Smith Optics is not responsible for lost or
misdirected packages.
- Smith will return your sunglasses using ground UPS service.
- Allow 1-2 weeks for delivery. For non-delivery or further
information, email us at warranty@smithoptics.com.
- Smith will do its best to reply within one (1) - two (2) business
days (provided contact information has been included with your product)
Scope and Duration of the Warranty:
This warranty program lasts for the lifetime of your Smith product.
This warranty program covers all parts of your Smith product and
applies to all types of manufacturing defects or failure. The warranty
program does not cover product that is lost, stolen, dropped,
shattered, sat on, chewed by your pet or any other damage that is
caused by the consumer.
Rx - The warranty does NOT cover prescription lenses. Smith
Optics offers a (1) year warranty from the date purchased on sunglass
frames used in conjunction with our "certified installation" of
prescription lenses by SOLA Technologies.
Limitation on Damages:
For breach of any written or implied warranty on this product, the
consumer is limited to damages of repair of the product or replacement
with an identical or equivalent style, at the election of Smith Optics.
Smith Optics is NOT liable for any other damages, such as special,
incidental, or consequential damages, resulting from the use of this
product. Note: some States do not allow the exclusion or limitation of
special, incidental, or consequential damages, so the above limitations
or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may have other
rights that vary from State to State.
This warranty extends to residents of the United States only.